Legal Document

bgb999 Terms and Conditions

Please read all terms and conditions of bgb999 carefully before using this platform. By registering, you are considered to have accepted these terms.

Last Updated: January 2026

General Rules

Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the bgb999 platform and all its services. When you register, log in, or use any service on bgb999, you are automatically considered to have accepted these Terms.

bgb999 is an online gaming platform that provides slot games, live casino, cricket betting and various other gaming services for users in Bangladesh. All services on the platform are provided for entertainment purposes only.

These Terms have been prepared in Bengali and will be interpreted in accordance with applicable laws of Bangladesh. In the event of any dispute or ambiguity, the interpretation of bgb999 authority shall be considered final.

Important Notice: These Terms are a legally binding agreement. Please read the entire document carefully before starting to use the platform.

Account Registration and Eligibility

Registration Requirements

2.1 Age Requirement

You must be at least 21 years old to open an account on bgb999. Only those aged 21 or above are permitted to register on this platform. No person under the age of 21 may use this platform.

2.2 Single Account Policy

Each person may open only one account. Operating multiple accounts under the same person's name or from the same device is strictly prohibited. If the authority finds multiple accounts, bgb999 reserves the right to permanently close all such accounts.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. Opening an account with false or incorrect information is prohibited and such an account may be closed at any time.

  • Provide your real name and identity
  • Use an active mobile number registered in your own name
  • Update your information immediately if any details change
  • Provide the necessary documents for identity verification

2.4 Account Security

You are solely responsible for keeping your account password and login details secure. Do not share your login details with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

Bonuses and Promotions

Bonus Terms

3.1 Welcome Bonus

New registered members at bgb999 will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. Or if you deposit ৳14,000 or more you will receive the maximum ৳10,000 bonus and your total balance will be ৳24,000.

3.2 Wagering Requirements

A 15x wagering requirement applies to the welcome bonus. This means that to withdraw the bonus, you must place bets totalling 15 times the bonus amount. Bonus funds cannot be withdrawn before the wagering requirement is met.

Example: If you receive a ৳1,500 bonus, you must place a total of ৳1,500 × 15 = ৳22,500 in bets to withdraw the bonus.

3.3 General Bonus Terms

  • Each bonus offer is subject to its own specific validity period and conditions.
  • bgb999 reserves the right to cancel bonuses and suspend accounts in cases of bonus abuse.
  • Claiming bonuses through multiple accounts is prohibited.
  • bgb999 reserves the right to change or cancel the bonus program at any time.
  • VIP members will receive weekly cashback benefits according to their tier.

3.4 VIP Cashback Program

bgb999's VIP program has four tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), Gold (up to 1.1% weekly cashback), and Platinum (up to 1.5% weekly cashback). You can advance to higher tiers through regular gaming activity.

Deposit and Withdrawal Policy

Payment Terms

4.1 Deposit Terms

The minimum deposit amount at bgb999 is ৳100. This same limit applies to every payment method. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer.

You may only deposit using a payment method registered in your own name. Depositing from a third-party account is strictly prohibited.

4.2 Withdrawal Terms

The minimum withdrawal amount from bgb999 is ৳1,000. Withdrawal requests generally take 15 minutes to 2 hours to process.

  • Withdrawals must be made using the same payment method used for the deposit.
  • All applicable wagering requirements must be met before withdrawing.
  • Withdrawals may be delayed if identity verification has not been completed.
  • Additional verification may be required for suspicious transactions.

4.3 Transaction Responsibility

You are personally responsible for all financial transactions. bgb999 cannot guarantee the recovery of funds sent to an incorrect account. Verify all details carefully before making a transaction.

Caution: Always double-check the correct account number and amount when depositing or withdrawing. bgb999 will not be responsible for any loss caused by incorrect information.

Gaming Rules

Game Terms

5.1 General Gaming Terms

Each game on bgb999 is operated according to its own rules and conditions. All gaming outcomes are determined by a verifiable Random Number Generator (RNG), which ensures fair play.

5.2 Betting Limits

Each game has a set minimum and maximum betting limit. Specific betting limits may apply when playing with bonus funds. Exceeding these limits may result in the bonus being cancelled.

5.3 Technical Errors

If a game is not completed properly due to a technical error or system disruption, the bet for that round will be refunded. Winnings obtained as a result of a technical error will be paid after verification by bgb999.

  • bgb999 is not responsible for any loss caused by internet disconnection.
  • bgb999 reserves the right to void winnings obtained as a result of any error or bug in the game software.
  • Contact our support team for technical issues.

5.4 Finality of Game Results

The game results recorded on the server are final. If there is a discrepancy between the result displayed on your device and the server result, the server result will be considered valid.

Prohibited Activities

What Is Not Allowed

The activities listed below are strictly prohibited on the bgb999 platform. Violating these prohibitions may result in immediate account suspension or termination as well as forfeiture of any winnings.

  • Operating multiple accounts or using a third-party account.
  • Registering using false or forged identity information.
  • Placing coordinated or artificial bets with the intent to abuse the bonus system.
  • Attempting to use the platform through hacking, malware or any other illegal technical means.
  • Playing games using automated bots or software.
  • Harassing or defrauding other users.
  • Using the platform for money laundering or illegal financial activities.
  • Attempting to exploit any vulnerability or flaw in the platform.
Legal Action: In cases of prohibited activities, bgb999 reserves the right to provide information to the relevant legal authorities and take legal action.

Account Suspension and Termination

Account Management

7.1 Account Suspension by bgb999

bgb999 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

  • Violation of any part of these Terms.
  • If evidence of providing false information or identity fraud is found.
  • If evidence of participation in prohibited activities is found.
  • If evidence of bonus abuse is found.
  • In cases of financial irregularities or suspicious transactions.
  • Upon instruction from law enforcement authorities.

7.2 Account Closure by the User

You may request to close your account at any time by contacting our support team. An opportunity to withdraw all eligible balances will be provided before the account is closed.

7.3 Balance After Suspension

Any bonus funds will be forfeited if an account is terminated due to a rule violation. The actual deposited amount may be returned after an investigation by bgb999, however this is subject to the circumstances.

Responsible Gaming

Safe Gaming Policy

bgb999 gives the highest priority to responsible gaming. We believe that gaming is for entertainment only and should not be used as a solution to any financial problem.

  • Only bet money that you can afford to lose without financial harm.
  • Do not consider gaming as a source of income.
  • Avoid playing when you are feeling emotional or under stress.
  • Take regular breaks and set spending limits.
  • If needed, apply a temporary or permanent restriction on your own account.

To learn more about responsible gaming, visit our Responsible Gaming page.

21+ Age Limit: This platform is only for those aged 21 and above. No one under the age of 21 may participate in gaming activities.

Privacy and Data Protection

Protection of Personal Information

bgb999 is committed to protecting the privacy of your personal information. We keep your information secure using SSL encryption technology. Your personal information is not sold to any third party.

We collect and use your information for the following purposes:

  • Account verification and identity confirmation.
  • Processing financial transactions and preventing fraud.
  • Providing customer support.
  • Meeting legal obligations.
  • Improving platform quality and security.

To learn more about our privacy practices, visit the Privacy Policy page.

Limitation of Liability

Scope of Responsibility

bgb999 accepts no liability for the following:

  • If a game is interrupted due to loss of internet connection or network issues.
  • If you experience difficulty using the platform due to problems with your device or software.
  • Due to delays or errors by third-party payment service providers.
  • If loss occurs due to user negligence or intentional provision of false information.
  • Due to unforeseen circumstances or force majeure events.

bgb999 reserves the right to temporarily suspend services at any time for technical development, maintenance, or security reasons related to the platform.

Important: Gaming activities carry the risk of financial loss. Be aware of the financial risks before playing on bgb999, and do not bet beyond your means.

Changes to Terms

Policy Updates

bgb999 reserves the right to change, amend, or update these terms and conditions at any time. Efforts will be made to notify users of significant changes.

  • Updated terms will take effect from the date of publication.
  • Continued use of the platform after changes have been made will be considered as acceptance of the new terms.
  • If you do not agree with the new terms, you have the right to close your account.
  • The date of the most recent update will always be displayed at the top of this page.

It is recommended that you visit this page regularly to stay updated on the latest terms and conditions.

Contact & Support

Get in Touch with Us

If you have any questions or uncertainties regarding these terms and conditions, please contact our support team. Our trained support team is available 24 hours a day, 7 days a week to assist you in Bengali.

For further assistance, visit our FAQ section or visit the About Us page.

Have a question?

Our support team is with you 24/7. Contact us via live chat.

[email protected] 24/7 Live Chat